The referral code is a five digit number, linked to the type of service you are eligible to access. Available services will depend on your location, but also the service provider you've chosen to go with. My Aged Care then assigns you with an Aged Care user ID and keeps a central client record which includes your assessed needs and the Government funded care services being provided. If you are not given a referral code make sure you ask for one so you can discuss your needs with your preferred service provider. Aged Care Homes are normally the highest level of care outside a hospital. If you are deaf or have a hearing or speech impairment, you can utilise the National Relay Service or call the NRS Helpdesk on 1800 555 677 and ask for 1800 200 422. Just remember you need to be 65 years or older, or 50 years or older if you’re Aboriginal or a Torres Strait Islander. Once you have a referral code you are free to start looking for a suitable service provider. They must help you change providers – you can discuss your plan with them and ask them about the date your care and services will end. How was your experience accessing My Aged Care? If the contact centre believes you require more than what the CHSP can provide, a more comprehensive assessment is undertaken by an ACAT/S assessor. The phone line and website can help older Australians, their families and carers to get the help and support they need. Your appointment will be with either a Regional Assessment Service (RAS) assessor or one from the Aged Care Assessment Team (ACAT), depending on the level of your needs. The outcome of your assessment is based on your needs at the time of the face to face visit. It’s such a good system. Alternatively, you can use the free Feros Care Home Care Package Estimator to figure out what contributions you will need to make. If you’re approved by the assessor for MAC support you’ll be given the lowdown on the level of funding you can access and what services that covers. Our residential villages are vibrant, friendly places, designed so you can live the sort of life you want, with the level of genuine care and support you need. Depending on your personal situation and the level of assistance you need, you may be entitled to in home support through the Commonwealth Home Support Programme (CHSP) or a Home Care Package. The aged and disability care systems can seem complex and difficult to understand. Care at home services could include help with personal care such as dressing, transport to appointments, nursing, help with meals and shopping, household jobs like cleaning or gardening, home modifications and mobility equipment, or access to social activities. AccessCare can take you through this process, including … There are many Aged Care options in Australia and they are much more flexible and accessible than you may think. My Aged Care. If you’re new to MAC you’ll be surprised at the range of services available to help you stay healthy, independent, engaged and safe in your own home. The outcome from a RAS assessment can lead to a variety of services under the Commonwealth Home Support Programme (CHSP). The AgedCareGuide.com.au also has an extensive list of providers and services that can help you find the best fit for the care or support you require. This is where we can really get hands-on to help tailor services to meet your personal goals and transform your future. If My Aged Care tells you they are unable to reactivate your code this is wrong – while a CHSP code cannot be reactivated a HCP code can. Don’t worry. Anything you want to know about what’s going on or what is available to you is on the My Aged Care website. My Aged Care is the starting point to access Australian Government-funded aged care services. As you get older, it can become harder to do things on your own. It is considered the “starting point” to all Government funded aged care services. If you are from a Culturally and Linguistically Diverse background (CALD) or are an Aboriginal or Torres Strait Islander (ATSI) person and require a translation or interpreting service, you can call the Translating and Interpreting Service (TIS National) on 131 450 and ask for 1800 200 422. My Aged Care is a Commonwealth Government program which creates a service record for older Australians. What is My Aged Care? MAC services include Commonwealth Home Support Program for those with low-level needs, Home Care Packages ranging from Level 1 to Level 4 depending on the amount of help you need, Short Term Restorative Care to support you through illness or recovery, Residential Respite Care to give your carer or family a break, assistance to fund the move into Residential Aged Care and Transition Care for those needing a high level of care while waiting for an aged care home position. So the earlier you get on to it, the better! You are able to get someone to speak to My Aged Care on your behalf if necessary or have your doctor help you through the process. Learn More. If that sounds like you, now is a great time to start exploring the government’s My Aged Care (MAC) services. My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care … If the information you provide during a call with the My Aged Care contact centre shows you require low-level support to stay at home, they will recommend a RAS home support assessment. AccessCare will guide you through the process of registering with My Aged Care, the place to access government funded support, without losing control. Aged Care in Australia . My Aged Care Visit the My Aged Care website to find information about and access to Australian Government–funded aged care services. The Government provides the funding to support aged care services, regulates the costs and accreditation for nursing homes and oversee legislation for aged care. It also offers online services to help users find information about aged care service providers and assessors, plus online fee estimators to check the pricing of home care packages and residential care. You may need help with cleaning, health problems or moving about. Feros Care can help you understand the process. You can visit the website the My Aged Care website to find out what you may need before you contact My Aged Care or have an ACAT visit. DOWNLOAD our printable: Home Care Today – FAQs Search more terms and definitions There are two ways you can contact My Aged Care, depending on your preference, by phone or online. Everyone has different aspirations and we want to help you achieve yours. Or if you’re receiving a support package, you may now require more assistance. We offer a diverse range of wellbeing programs designed to help you live a brighter, better, bolder life. Star Health is a registered provider with My Aged Care. Placement consultants help you find the best aged care to suit your needs and will take you through the whole process. Depending on how long it takes to receive a package and the level of care you require, you may be provided with CHSP funding to fill the gap while waiting. An independent information source like AgedCareGuide.com.au can give a comprehensive overview of all care options and care providers available, and can assist you in your search for the right provider to suit your needs. Urgent admission into aged careWaiting Lists & VacanciesAssessment & Finding a Home. My Aged Care is the central place for registering for government funded aged care support. This is a face to face assessment with a medical professional to identify if you require entry level support at home or more comprehensive help. The My Aged Care website has been established by the Australian Government to help you navigate the aged care system. You will receive a letter from My Aged Care to advise you when you have been allocated an available package and will start receiving funding for services. My Aged Care is the government gateway for all aged care needs, and is the starting point to access government-funded aged care services, information on the types of care available, the eligibility and assessment process, and the costs associated with the services you require. Over time, your situation will inevitably change and if you were originally knocked back, you can reapply. If you need the support of multiple services, you will need multiple referral codes, one for each service. My Aged Care was introduced in 2013 by the Australian Federal Government, and serves as the main entry point to the aged care system in Australia (for both residential care, and getting extra help to stay at home). Read our article on the ABCs of choosing the right aged care provider. Read more. Introduction to Nursing Homes. The phone line and website can help older Australians, their families and carers to get the help and support they need. The system can be a little complicated, but it continues to move in the right direction! Financial advisors and consultants will deal with the complex and time consuming financial issues relating to aged care, Our printed directory of all public and private nursing homes, low care facilities, community care and retirement living. So your funding has now been allocated and a Feros Care Wellbeing Manager can get the ball rolling for you. The service finder on the My Aged Care website allows you to search for providers in your area, and filter by the types of services you want and need. For most people, growing older means there are times you find it difficult to manage day-to-day living activities. Perhaps you misspelled your search query, or need to try using broader search terms. Has the start of the new decade got you thinking about what the next one holds? My Aged Care is one of the first places you need to visit if you want to access government funded aged care services in Australia. My Aged Care is the new way to access aged care information and aged care services. The aged care system in Australia is the responsibility of the Commonwealth Government under the Department of Health. Aged care is the support provided to older people who need help in their own home or who can no longer live at home. The care package is assessed on your income, they assess you by levels of your need and I’m a Level Two. You can call the My Aged Care contact centre on 1800 200 422 (Freecall*). Depending on your eligibility and needs, referrals might be made for goods and services to assist you … Getting assessed for government funding support is easy. To receive any Aged Care funding, you must first register and be assessed through My Aged Care. The site also lists all the residential aged care homes (nursing homes) within Australia. The ACAT/S assessor will determine whether you require a Home Care Package of some level, short term care options, or need to move into an aged care home. My aged care is a government website providing the main access point to the aged care system in Australia. If you are contacting My Aged Care from overseas, dial +61 2 6289 1555 during the office hours. The Australian Government has recently made changes to the aged care system. If you’re 65 or older, the chances are that you’re contemplating the big issues like health, independence and your finances. Government funding for technology products, Residential Accommodation Fees and Payments, ABCs of choosing the right aged care provider. Your best source of the latest news, stories and articles about aged care. Narrator: My Aged Care is your starting point to access government-funded aged care services. 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