Your new registration has not been deemed genuine. Get the latest deals on flights to your favorite cities with our best web fares - and sign up for fare alerts. Whatever you do, avoid @JetBlue out of RDU. @DeshaDiorr Buyer beware!! Great crew. @JetBlue all options offered involve me buying a different flight today, or buying another night in a hotel which is not helpful nor accommodating,it is the clear the customer is not your priority. @NatGeoTravel the travel bank website shows a 500 error. End of July @JetBlue !! customer experience. Even changed my password. @JetBlue, @Farmer08543988 There are also situations in which a representative is unable to provide a resolution that makes the customer happy. @PGM2379 Thanks! And you can click here if you want to compare all the contact information we've gathered for JetBlue. Thanks @JetBlue, @celtics @JetBlue @jaytatum0 Can’t even fix the audio delay to hide the fact that the broadcasters are ridiculously calling the game from a studio. Whatever you do, avoid @JetBlue out of RDU. @perlacode @JetBlue is your customer service down? We must take time to properly celebrate the end of 2020 and the new 2021!! "I think New York is suffering from some PTSD. @emilyyburcroff I cancelled the flight back on Thursday. @AlyciaLaneLA That's your problem not mine! I had no idea your SUPERVISORS were allowed to be so condescending to your customers! @JetBlue lost me as a longtime Trueblue customer as well. If you think this information is inaccurate or know of other ways to contact JetBlue please let us know so we can share with other customers. @davidjann How Do I Start Earning Frequent Flyer Miles with Jetblue Airlines? 4:36 PM. First, take a minute to write down what happened during the call. ), Making special requests for accommodations, Making a claim on a JetBlue.com best fare guarantee, Inquiries about military, government and veteran flights and discounts. Total disaster. Dick move, JetBlue. Flight shown on time. @JetBlue The email you sent out is pictured in my tweet. Kylie from Utah I have time today! Now I need a new ticket from JAX to... Would like to cancel return flight. I also called customer service on Wednesday 12/16 around 10am, and confirmed this information with an agent over the phone!!!! Unfortunately, this promo code does not work … Thanks! The fact that no one knows why or have any updates is the annoying piece. Great crew. So JetBlue will no longer give any special consideration for ESAs. Your baggage report receipt and customer service agent at gate B5 said it would be delivered 24-48 hrs ??‍♀️. @jlgeraghty @JetBlue @mastersofscale #RapidResponse, @JetBlue My computer works fine. @JetBlue Tried that. (wish their was a mosaic number to call). If you fly to Florida, it's different down there. " As of February 11, 2021, JetBlue will offer up to two daily flights between Miami and Los Angeles. I will not be flying jetblue again, &encourage others not to either to avoid these issues. @NFB_voice @NAGDU @USDOT @JetBlue @AmericanAir @Delta @united @SouthwestAir The link is not working. As with sending an email, you'll have a written record of your communications with JetBlue. @mqyare @JetBlue What’s with canceling flights and no heads up? I should have $256.40 in credit. My friend tried booking a flight and been on hold for over 40 minutes and been disconnected twice. Now I have no other options. I’ll buy a seat in front on my return trip and report back if I observe the same problem. Again, to use the discount, you must book by Sept. 30 and travel must take place between Nov. 19 and Jan. 5. jetblue has given me nothing but problems to and now from boston. @TravelLeisure How do I speak to customer service? Get your shit together. I got an email stating that I was created a Travel Bank account for use for future flights, since the credit is good for 1 year. Like okay... let’s just ignore there is a global pandemic going on and screw over customers... @AmyinCA I asked to speak to a manager I was disconnected. ? Flown @JetBlue about 102 times now. Total disaster. @sharilb @JetBlue It was the same today the 20th, kiosks not working, lines and lines of confused and anxious passengers, an hour for tags and bag drop, really bad, @JetBlue delayed 3.5 hours due to aircraft issues. @DanielPiraino I am trying to reuse the travel credit and they are refusing. They were a mess. It’s been sitting at MCO for over 9 hours and still no sign it will be delivered. Thanks! Your transaction didn’t meet the retailer’s terms and conditions. @WHITExCUPS Who tells a customer to pay off a charge being disputed?! @mariatorres_sax No excuse. This is why I typically fly delta. @JetBlue wait- so you offer no help or customer service from here? @JetBlue We’ve already done both of those things. This information can be helpful when calling or writing back. No mask enforcement from flight attendants/staff. Seems like that should be a travel bank credit for all, right? Great job JetBlue !!! I’ve already gotten the refund to my CC for the seat purchase. @spoiledj Terrible weather. Sometimes people have to wait for their call to be answered. @JetBlue We’ll be honest, the passengers on flight 1230 today are tired of sitting in the plane for 3 hours. JetBlue welcomes aboard large groups of 8 or more, accommodating and offering incentives for parties traveling for leisure or business. So you me to front the bill on a hotel. #flight #aal #jblu. These were the words of the manager at JetBlue in jfk. Once we have an update, we'll update you. Twitter @OhheyitsLeanna Why? @JetBlue, on top of it you wouldn't even refund me because one ticket was purchased out of 4! I need a refund not a credit for future travel. @JetBlue You changed my flight and I can't fly due to the connection flight, can anyone get in contact with me? Buyer beware!! I have spent hours--that's plural with an s on the end--trying to gain access to the account to view the more than $700 in credits I'm supposed to have. @JetBlue @JetBlue there’s no confirmation that a third bag is not allowed. @Jetblue Mint. Where’s my refund? Can you help? . Lauderdale. JetBlue had opened 3 Travel Bank accounts when giving "credits" back even though only ONE credit card was ever used. This of course making it even more difficult to get money back from JetBlue since only one Travel Bank per ticket can be used when purchasing. For a 3hour flight this isn’t a delay this is abuse customer service has been horrible and the ground crew at this airport has been disrespectful I’m flying with my dog she’s having anxiety issues I’m having back pain FLIGHT 893, @sundancercs If a coupon code is used that is not listed on the TrueBlue Shopping site, no TrueBlue points will be earned. Works fine on cell, but not on laptop. If you select lga or jfk it works..if u select ny area airports it does not, @rocco_distefano #flight #aal #jblu. Never again @JetBlue. Fix your site please. @JetBlue is your site down or something? @EJarnes @airindiain Customer service issues, during COVID they should allow customers to sit in open seats for safety and social distance. LoveJetBlue but Barclays has been giving me so many issues and terrible service regarding my JetBlue Plus card. @JetBlue continues the steak of TVs not working again. JetBlue | TrueBlue - JetBlue Travel Bank Issue - I recently had to cancel my JetBlue flight reservation. He was going to go with “Southwest JetBlue” but neither of them have flights to China. A lot of terrible things right now, none of which I’m discrediting. @JetBlue Having issues booking and no tech help unreal. @emirates Never received email with password for travel bank JetBlue canceled my flight. You can refer to your Travel Bank statement to view your current balance, as well as transactions and each credit’s expiration date. You can do better! ? So JetBlue will no longer give any special consideration for ESAs. Like okay... let’s just ignore there is a global pandemic going on and screw over customers... @JetBlue not fair that goodwill credit issued for a very long delay last December is expiring in 2 days when it was unusable for 8 of the 12 months it was valid. Since the $100 discount code on flights is not valid on True Blue award bookings, this may be the time to save your JetBlue points and use cash to jump on the savings. @JetBlue Flight 1835 has been an absolute disaster. All purchases are subject to the store’s terms and conditions. For example, if you book a vacation package that includes air travel, hotel and other amenities, the credits in your account are only available to pay for the air travel part of the package. @JetBlue Nice idea, but the JB's website is not working, is I cannot bool a flight. For all other tickets for travel through February 28, 2021, you’ll receive a JetBlue Travel Bank Credit valid for 18 months. I asked for a cup and was told "No coffee service due to Covid restrictions". Can load nothing to book a flight. I've had many issues with them. Not working. @LoriKapCRH24_7 Whatever you do, avoid @JetBlue out of RDU. We've created these shortcuts and apps to try to help customers like you (and ourselves!) You receive your first checked bag on JetBlue flights for free if it adheres to the airline's size and weight restrictions. zero issues with @delta last week. @JetBlue My computer works fine. @trudel_karen I want to personally thank Mariela 57718 with @JetBlue who has been on the phone with me for 48 minutes and resolved my issue. @bookingcom risking the safety of others. @JetBlue Nice idea, but the JB's website is not working, is I cannot bool a flight. The JetBlue Plus Card as well and its business version come with two JetBlue specific perks: a 50% discount on select inflight purchases and an annual $100 statement credit towards JetBlue Getaways packages you reserve with the card. @JetBlue having difficulty canceling an itinerary. Can load nothing to book a flight. Had a really disappointing experience booking my flight through @JetBlue. No excuse. ??? @oyorooms Hope I can get the reservation soon. I've had many issues with them. You might also want to write down your desired resolution: Having this information in front of you can be very helpful when talking to someone from JetBlue. I am on a laptop. Does anyone else think it’s complete BULLSHIT that @JetBlue is no longer recognizing emotional support animals as service animals? Great service at @BostonLogan, @NFB_voice @NAGDU @USDOT @JetBlue @AmericanAir @Delta @united @SouthwestAir The link is not working. Very interesting.... who do I send my Uber bill to which will be more than $100 being that I no longer have a ride home due to a 2 hr delay? I need a refund not a credit for future travel. The 6x bonus points offer for JetBlue purchases does not apply to TrueBlue points purchases, and the 2x bonus offer does not apply to large warehouse-type stores such as Walmart, Target, and Costco. JetBlue is currently working with many of our community non-profit partners as well as NGOs to help get medical professionals and much-needed supplies to the places where they are needed most. No other way to travel domestic right now. Facebook Get the latest deals on flights to your favorite cities with our best web fares - and sign up for fare alerts. It's not always clear what is the best way to talk to JetBlue representatives, so we started compiling this information built from suggestions from the customer community. Online bookings incur no extra charge. @makemytrip Who tells a customer to pay off a charge being disputed?! Had a really disappointing experience booking my flight through @JetBlue. @JetBlue Is your website down? @goibibo I have tried via email and no one is replying. Stop advertising it if you are not serving it! Nothing is in working order; it’s a cluster. @JetBlue No DirecTV service on flight 2215 Boston to Buffalo today, no announcement from cabin crew. No excuse. Their solution was to either get a new plane or nobody uses the bathroom until 14k ft when it’s able to flush. You also receive one free checked bag as long as it does not exceed the airline’s weight and size limitations. The issue is that less than a week before my flight the promised health and safety procedures changed. Kylie from Utah I have time today! Where’s my refund? Works fine on cell, but not on laptop. What Do I Do If My Jetblue Airlines Flight Is Delayed? *Refund ***. I just tried with Firefox and it works. Note that there is no compensation for delays of less than 1 hour 30 minutes. Flight b6 379 and b6 380 were two of the most horrible flights I’ve ever been on with @JetBlue , so to hear a customer rep say “there’s nothing that they can do” is infuriating to say the least . If you lose your bags or find that your luggage is damaged, report the issue to a JetBlue representative at the airport if at all possible. Please fix! Pathetic #COVIDtheater. @JetBlue is your customer service down? I am very pissed about this news, I imagine many dog owners who need their pets for emotional support while flying are too. We're still waiting for updates from JetBlue. I’ve already gotten the refund to my CC for the seat purchase. @NatGeoTravel I do not feel like sitting on the phone with JetBlue. @JetBlue Fyi i think i figured out the issue. If you select lga or jfk it works..if u select ny area airports it does not, @JetBlue doesn’t care about it’s safety for it’s passengers. Thanks! Is anyone else having problems canceling/changing their flights on the @JetBlue website? I got the WORST customer service yesterday! It was a nonrefundable flight, but I got credit (minus $50 fee). Plane hasn’t even landed and shows on time departure ?? @JetBlue I have had an entirely unacceptable issue with JetBlue customer support, I need the highest of managers of customer service representative and operations to contact me. First time last time with Jet Blue. This made for a less than enjoyable flight as I specifically booked JB with intent to enjoy inflight entertainment...very disappointed. Total disaster. Spoiled forever. I have called and been misdirected too many times. @UpYourTravel The travel credit was set to expire May 2020. Despite the actual flight issues, JetBlue’s customer service on Twitter has really come through for me the last two times. @JetBlue I have had an entirely unacceptable issue with JetBlue customer support, I need the highest of managers of customer service representative and operations to contact me. @JetBlue are you having issues with TrueBlue sign in or is it just me?? For a 3hour flight this isn’t a delay this is abuse customer service has been horrible and the ground crew at this airport has been disrespectful I’m flying with my dog she’s having anxiety issues I’m having back pain FLIGHT 893, @JetBlue longtime mosaic with disability request denied due to mobility not the issue 1st row empty then filled with 0 physical disabilty .. did you sell the seats instead of help loyal mosaic??? #NEVERWORK. @idkhannahxx @JetBlue @JetBlue there’s no confirmation that a third bag is not allowed. All customers will have 24 hours from the time of their original booking to cancel their reservation without being charged a cancellation fee, regardless of fare selected. @JetBlue are you having some tech issues?? @JetBlue gotta hate when the NFL Network is the only channel not working on the flight, and you’re trying to watch Bills/Broncos. While 800-538-2583 is JetBlue's best toll-free number, there are 9 total ways to get in touch with them. I am very pissed about this news, I imagine many dog owners who need their pets for emotional support while flying are too. JetBlue has established and published, a customer service plan that describes its efforts to meet consumer needs and to provide resolutions to problems. i cant login, Page last updated by REFUND ISSUES WITH GOIBIBO. Please fix the website while the sale is on. Me: OMG...oh yeah. The disorganization and the short staffed checkin created mayhem for many travelers today instead of me.