If you have any other questions, please use this form and we'll get back to you. Official complaints must be raised and submitted within 14 days of travel. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. When travelling with Greyhound, it’s important to understand the ins-and-outs of joining us on our buses, the Terms and Conditions when on board, and all that fine print that you might have overlooked when making your booking with us. Greyhound/Citiliner does not provide insurance cover for passengers or their property/luggage. +27 11 611 8000 or In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will be for the account of the passenger. Contact your nearest Embassy or Consulate for up to date information. Bus tickets from Johannesburg to Durban start at R 210, and the quickest route takes just 7h. Unless you are in possession of a medical certificate stating that you are fit to travel, you are advised not to make a booking and board any of our coaches. 24hrs Customer Care/Reservations: 011 611 8000 | 087 352 0352. Should the re-booking request occur less than 12 hours before departure, a 100% re-booking fee will apply. Enquiries and complaints may be submitted via the website, Greyhound Customer Care Centre and any Greyhound Offices Nationwide. You can get only a refund in the following conditions: Flexible (refundable) fare is purchased The ticket isn’t used, or only one half of the ticket is unused We offer E-Ticket and other ticket delivery options and ways to pay. Bookings for special needs passengers must be facilitated via the Greyhound Customer Call Centre. Tickets are not transferable and are valid for use only by the person to whom it has been issued and for the date and time shown thereon. Our fare options and inclusions. bus ticket prices from howick to durban? Tickets and Confirmation - Immediately confirmed after successfully completing check out, the customer will see the confirmation number online and receive an order summary and eTicket(s) by email. Greyhound has the cheap bus tickets prices for ZAR 250.00. Here then are some of them to keep you in the loop: Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. Greyhound/Citiliner’s liability for any loss or damage to passengers’ luggage or personal property will be limited to a maximum of R1000,00 per claim in circumstances where Greyhound/Citiliner acted with gross negligence or fraudulent intent. Each bus operator has their own rules regarding changes, cancellations and refunds … Bus tickets available with Greyhound. It is the responsibility of the passenger to ensure that he/she is adequately insured. Be aware that not every bus ticket is refundable. Prices tend to raise as your travel date approaches, so book in advance to secure the best prices! Greyhound/ Citiliner operates complimentary shuttle services for passengers wanting to travel to and from Park City, from Pretoria or Midrand and passengers may be required to board a courtesy shuttle service and therefore a change-over may be required at Park City (and vice versa). More than 36 Weeks- Due to safety regulations, passengers that are further than 36 weeks into their pregnancy, will not be accepted for travel. You will have to pay a US$20 fee for exchanging tickets with Greyhound. In Bus Booking, Bus Tickets, bus travel, Dreamliner, Durban, George, Greyhound, Summer travelling, Things to do, transportation, travel tips, Travelling Posted July 6, 2017 101 Of the best destinations in South Africa Part 1 You and your unborn child’s safety is our priority. How to use the eTicket - Please have a printout of eTicket for boarding the bus.. No luggage may be stowed in the aisle or toilet of the coach. At least one adult over the age of 16 must be present for each infant under the age of 2. Pre-purchase parking near our locations to save a bundle. Intercape has the cheap bus tickets prices for ZAR 370.00. Without doubt, there’s a reason we’re South Africa’s favourite. Any claim for missing luggage must be submitted to us within 48 hours  of the arrival of your journey. Greyhound/Citiliner may in certain instances, revise seat allocations and operate substitute vehicles of substantially the same standard to those advertised. If you do it, with less than 72 hours, the company allows only you to rebook your ticket. Greyhound/Citiliner may cancel any of its services upon reasonable prior notice to passengers, without any liability. Types of bus fares. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of the Passenger. If the passenger arrived within 2 hours after the scheduled departure time of the service the passenger may be entitled to a 50% refund of the original ticket price at Management Discretion. Please note: We can't process refunds through this form. https://greyhound.co.za/wp-content/uploads/2018/03/Greyhound-logo-200.png, https://www.greyhound.co.za/wp-content/uploads/2019/05/updated-ts-cs.png. The passenger, by accepting and using the ticket, confirms that he/she has been given an adequate opportunity to read and understand the terms and conditions and that he/she is aware of all the terms printed in bold. So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. If the re-booking is requested less than 72 hours and greater than 12 hours prior to the scheduled departure time, the re-booking will be subject to a  rebooking fee of 50% of the original ticket price. This is done for your own safety. Any request for a rebooking must be accompanied by the original ticket. If luggage or personal property is left on the coaches and not claimed by the owners within a reasonable period of time, Greyhound/Citiliner will use all reasonable efforts to contact the relevant passenger. Greyhound/ Citiliner reserves the right to trace any lost luggage  for 7 days from the reported loss. The passenger will be liable for all legal costs, as may be permissible in law, spent in recovering any amount that the passenger owes Greyhound/Citiliner. We offer E-Ticket and other ticket delivery options and ways to pay. It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. Exceptions to the ruling on late arrivals can only be made by Greyhound/Citiliner Management contactable on 087 352 0352. If both the going and return portions are partially used the ticket has no refund value. No unaccompanied children under the age of 12 will be conveyed. Help and Info. Before you email us, you can check if you're eligible for a refund … Refunds are not permitted where a passenger failed to check-in within the allocated time (30 minutes prior to departure time). Safety is really important to us, so thanks in advance for letting us know. Greyhound/Citiliner will not be liable to the passenger for any loss arising from any failure or delay in the connection between its services resulting from circumstances beyond Greyhound/Citiliner’s control. With this in mind, if you have made arrangements for other travel, then we urge you to allow sufficient time to meet your other travel requirements. A full refund will only be issued for proof of death, hospitalization or severe illness of the passenger. Ticket info. Main bus companies in South Africa Intercape ★★★★☆ (3.8/5) Intercape is the largest intercity passenger transport service operating in South Africa but also in Namibia, Botswana, Zimbabwe, Zambia, Malawi and Mozambique.. Eldo Coach ★★★★☆ (3.5/5) Eldo Coach is the second-largest bus company in South Africa. Greyhound/Citiliner operates a road service and cannot be responsible for failure to perform or delays in performance or service delivery due to circumstances beyond Greyhound/Citiliner’s control, such as adverse weather conditions, unpredictable delays caused by traffic congestion, diversions or road works, accidents, Border Control, criminal conduct by third parties, strikes, industrial disputes and regulatory interference (“force majeure” events). Here is a selection of great bus deals across South Africa and neighbouring countries. Pre-purchase parking near our locations to save a bundle. Any seat not filled within 10 minutes prior to the scheduled departure time, may be offered for sale to standby passengers. All personal and credit card information is encrypted through secure server software to prevent any third party access to your data. With Busbud, you can eaisly check the bus schedules, ticket prices, cheap bus trips and what services are offered on the bus (WiFi, extra legroom, generous luggage allowance). Please call us if you feel your driver isn't or wasn't driving safely. If you continue to use this site we will assume that you are happy with it. Greyhound tickets can be exchanged for a different departure time or date, however you cannot exchange them for a different route: route changes are not allowed. Why travel with Greyhound? We offer E-Ticket and other ticket delivery options and ways to pay. Passengers must obtain a Greyhound/Citiliner luggage sticker when boarding. Types of bus fares. You are required to notify us in advance of the assistance that you require failing which we cannot assist you. Large items must be placed in the designated luggage compartment and loaded only by an employee or agent of Greyhound/Citiliner. Ticket cancellation & refunds: Greyhound bus tickets may be cancelled subject to payment of a cancellation fee. Re-bookings requested in excess of 72 hours of the scheduled departure time will be subjected to a rebooking fee of 20%. Between 28 and 35 Weeks- A Medical Certificate stating that the passenger is fit to travel must be handed to the crew when boarding. Economy Economy Extra Flexible; Non-refundable: Non-refundable: Refundable: $20 fee to change your travel date or time before trip date: $20 fee to change your travel date or time before trip date: No fees to change travel details before trip date: 1 under the bus bag free (2nd & 3rd bags $20 each) 1 under the bus bag free (2nd & 3rd bags $20 each) Yes, Greyhound refunds bus tickets. Busbud has been an authorized seller of Greyhound bus tickets since 2015. We will not accept any liability for any cancelled services. The following rules apply to passengers that are more than 28 weeks into their term: Special needs passengers requiring assistance will be accommodated and may be limited per coach on the basis set out in this paragraph. A passenger has the right to cancel an advance booking provided the cancellation is not less than  72 hours prior to the scheduled departure time and will be entitled to a refund subject to the imposition of a cancellation fee of 20% of the price of the ticket. Miller Transportation, Greyhound, Barons Bus tickets to Memphis costs between USD 129.00 and USD 154.00 each seat. Wearing a face mask is mandatory for the entire duration of your trip. expand_more; Bus prices to Durban costs between ZAR 250.00 to ZAR 250.00 each seat. I've had a look at the advance ticket prices for the Greyhound- there's no way it offers as much flexibility as the Discovery Pass once did, simply because the prices of individual journeys soon add up and the hop-on-hop-off aspect is seriously curtailed. Greyhound Goes to Cape Town – exciting things to do. This constitutes a no-show and a 100% cancellation fee will apply. Passengers may not lie or sit in the aisle or toilet of the coach. Ticket info. Should the rebooking be less than the original amount paid, this will be refunded in cash, credit card/debit card refund or travel voucher valid for 6 months. Greyhound/Citiliner will not allow firearms or any harmful chemicals, explosives, or toxic substances to be carried on to the coaches. Alternatively, passengers may opt to be rebooked on the next available service on that very same route, with no fee being levied. 17 April 2018: The South African Road Passenger Bargaining Council (SARPBC) will embark on a nationwide strike on Wednesday, 18 April 2018. Make sure to have your Greyhound booking reference on hand when you want to exchange your ticket. Since 1984 we’ve brought you South Africa’s favourite luxury coach solution, connecting cities as old the country itself and towns as brilliantly curious as the cultures that connect us. For the latest travel status, please check the official page for South Africa. Unaccompanied luggage will not be conveyed. We compare all available buses departing from Johannesburg and arriving in Mossel Bay and show you the exact stops, all travel times, and of course the best ticket prices.We’ll show you bus tickets from companies traveling this route, such as Intercape, Greyhound South Africa … 24hrs Customer Care/Reservations: 011 611 8000 | 087 352 0352, https://www.greyhound.co.za/terms-and-conditions/, Travel safety this festive season- 6 ways Greyhound keeps you safe, 6 Reasons to travel with Greyhound this holiday season. Every reasonable effort will be made to offer alternative services. In normal cases, you can get a full or partial refund of your Greyhound tickets. Ticket Refund and Exchanges. Ticket Refund and Exchanges. Keeping up to date with our Terms and Conditions is not only in the interest of your safety, but also makes your journey with us as easy and as enjoyable as possible. As a result, no bus services will be available during this time. Copyright © Greyhound 2021. For more details, we encourage you to visit https://www.greyhound.co.za/terms-and-conditions/. In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket prices. The journey time may be longer on weekends and holidays; use the search form on this page to search for a specific travel date. Our fare options and inclusions. Booking bus tickets online in advance is the best advice to find cheap tickets to King William's Town. This is a useful information to search and compare bus ticket prices. Greyhound/Citiliner will not be held liable for any loss of luggage due to theft or damage. It is an offence to smoke on our coaches. In all instances, with any re-bookings, any increase in fare at the time of the re-booking being requested, will also be for the account of the Passenger. Any re-booking must be accompanied by the original ticket. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? Your information will not be sold or made available to third parties. Movies on the Move – Greyhound keeps you entertained. Box 660691, MS 470 Dallas, TX 75266-0691. Refunds will only be given in respect of tickets cancelled in excess of 72 hours of the scheduled departure time with a 20% administration fee. expand_more; Bus prices to King William's Town costs between ZAR 370.00 to ZAR 555.00 each seat. Bus services relates to bus quality, punctuality, cleanliness, and staff behavior. It is related to the bus ticket type, refundable or non-refundable. Infants under the age of two travel free of charge, provided they sit on an adult’s lap. So, when you get a moment, get familiar with the dos and don’ts, the cans and cannots, and spread the word! Telephone Booking: 24 hours – Refundable bus tickets, can be refundable as it says and be exchange without extra fees. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. It is the passenger’s responsibility to ensure that the correct information is shown on the ticket. Greyhound/Citiliner accepts no responsibility for passengers who are not in possession of proper and valid travel documents, nor where entry to any country or territory is refused to any person for any reason. Copyright © Greyhound 2021. As the leading solution for luxury bus bookings in South Africa, the question is, where can Greyhound take you? Strictly no drugs. Arrangements for assistance for passengers will be done during the booking process. Greyhound/ Citiliner will not provide meal or accommodation vouchers or accept any further liability during delayed or connecting services or changes in published schedules, due to Operational changes. No refund will be processed at … This ticket is issued subject to the terms and conditions set out below. Have your bus route information and reservation number handy (it will help us track the specific bus and driver). 24 Hour Customer Care Support is available via our Contact Centre on 087 352 0352/ 011 611 8000. Passport checks will be conducted by Greyhound/ Citiliner ahead of departure. Refunds, cancellations and all that admin! Tickets cancelled less than 72 hours and greater than 12 hours of the scheduled departure time will be subject to a 50% rebooking fee. Some travel restrictions are being lifted in South Africa. Buying a ticket for someone else. The bus was late. All coaches are also equipped with the latest Drivecam Technology. Booking bus tickets online in advance is the best advice to find cheap tickets to Durban. Re-bookings may be made at Greyhound offices, the 24-hour Customer Care facility 087 352 0352, or any authorised travel agent, i.e. Computicket or Shoprite Checkers. Find cheap bus tickets, schedules, ticket fares, bus stations, and reviews from all bus companies in South Africa. Pre-purchase parking near our locations to save a bundle. Find the best bus for your trip on South Africa and around it! Change your ticket for a $20 fee, prior to your scheduled departure date. ... Greyhound ZA operates a bus from Johannesburg to Durban every 4 hours. Immigration Amendment Act: New regulations came into effect on 01 June 2015 which impacts on any Cross Border travel with children under the age of 18. The prices of fares are set out on the website at [www.greyhound.co.za/www.citiliner.co.za] or by calling the 24 hour customer care telephone line at [087 352 0352]. All their buses include toilets, free WiFi, and reclining seats. In the event of any cancellation of the advance booking being less than 72 hours or greater than 12 hours prior to departure time no refund will be allowed and only a travel voucher valid for 6 months will be permitted or a re-booking subject to a cancellation or re-booking fee of 50% of the original ticket prices. Track your bus in real time; Find a great hotel deal for your trip; Need a place to park? Refundable tickets (Flexible tickets) Non-refundable tickets (all other fare types) Get a full refund. 087 352 0352. If you have already purchased a ticket for travel between 26 March and 16 April 2020, then you should change your travel date or request a refund if possible. All historical data is held in a secure environment. For bookings, visit www.greyhound.co.za or call our 24hrs Customer Care/Reservations on 011 611 8000 | 087 352 0352. Help and Info. Since 1984 we’ve brought you South Africa’s favourite luxury coach solution, connecting cities as old the country itself and towns as brilliantly curious as the cultures that connect us. No animals will be conveyed, with the exception of a trained guide dog accompanying a blind person. No passenger shall have any claim of any nature against Greyhound/Citiliner or its appointed agents, should he/she be prevented from undertaking, or continuing with any journey as a result thereof. Each passenger is permitted to take free of charge, at own risk, two suitcases not exceeding 80cm x 60cm x 30cm in size, of a total mass not exceeding 30kg. Contact Us/ Feedback: You may get in contact with us at any time. When luxury yearns for affordability, our liners shine the brightest: We are the most luxurious bussing solution this side of equator, available with Dreamliners built to 5-star specifications and an experience defined by professionalism, punctuality and good ol’ fashioned politeness. Services resumed. To apply for a refund you'll need to send us your original ticket along with your refund request, in writing, to: Before you email us, you can check if you're eligible for a refund or exchange online. E-Ticket. Any intoxicated passenger found on board will be instructed to disembark immediately. Customer Care Centre. If a passenger should stop or interrupt or deviate his/her journey, then a separate ticket at the appropriate fare for each individual further journey will be required. Any passenger who arrives 2 hours after the scheduled departure time of the service, the ticket may be subjected to a cancellation fee of a 100% and passenger will be required to book a new ticket on another service. Refundable bus tickets, can be refundable as it says and be exchange without extra fees. Translux, Intercape, Greyhound bus booking. Greyhound/Citiliner will give reasonable notice of changes to schedules. Telephone Booking: 24 hours – 27 11 611 8000 or 087 352 0352. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. Tickets are not transferable and are valid for use only by the person to whom it has been issued and for the date and time shown thereon. Unless Greyhound/Citiliner acted with gross negligence or fraudulent intent, Greyhound/Citiliner will not be liable for any loss or damage suffered by any person or passenger to whom such a ticket has been issued. The average bus between Pretoria and Durban takes 9h 36m and the fastest bus takes 8h 45m. Children under the age of 12 have to be accompanied by an adult over 16 years of age. All requests for refunds must be sent to refunds@greyhound.co.za  with a copy of the original ticket. - free bus ticket anywhere Greyhound has a stop or station! Without doubt, there’s a reason we’re South Africa’s favourite. So, whether you’re looking for a luxury bus from Johannesburg to Cape Town, from Durban to Pretoria, we have you covered; yes, from the Cape to Harare, from the Natal to Maputo, from the hills of the Transkei to the golden fields of the Free State (via most villages, dorpies and towns) we have you luxuriously covered. The cheapest average bus price from Harrismith to Durban is $21. 087 352 0352. Non-refundable tickets have no refund value. Greyhound/Citiliner has the right to refuse the carriage of luggage that does not comply with these conditions. Call us: 1800SAFEBUS 1 8 0 0 SAFE BUS (1-800-723-3287) 1 8 0 0 7 2 3 3 2 8 7 CheckMyBus is here to help! Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. It is the responsibility of passengers to ensure that luggage or personal property is not left on the coaches when disembarking. Travelling by bus during COVID-19 – 4 things you need to know! Greyhound/Citiliner may at its sole discretion and without giving reason, refuse transport of any goods and accept no liability by such refusal. Translux, Intercape, Greyhound bus booking. Ticket info. Exceptions to the ruling on late arrivals can only be made by Greyhound/Citiliner Management contactable on 087 352 0352. No refunds allowed. The best way to find cheap bus tickets from Harrismith to Durban is to book your tickets as early as possible. Change your ticket for free, prior to your scheduled departure date. Privacy and Security: – Using a credit card to purchase Greyhound/ Citiliner tickets is safe. Search bus schedules and compare ticket prices with Busbud. Greyhound/Citiliner will not be liable to the passenger for any loss arising from any failure or delay in performance or service delivery resulting from circumstances beyond Greyhound/Citiliner’s control. Passengers are required to be at the departure point 30 minutes before the departure time shown on the ticket. All refund applications must be submitted to Greyhound Customer Care (087 352 0352) or may be submitted to any Greyhound Office. Failure to provide these details, only a voucher valid for 6 months will be issued (NO exceptions will be made). Any increase in the cost/price of the ticket in the event of a re-booking will be for the account of the passenger, payable immediately on making the re-booking. Passengers are not permitted to travel on vehicles between depots or other parking places and terminal points. Any cancellations requested less than 72 hours of the scheduled departure, can only be rebooked, valid for a period of 6 months. In normal cases, you can get a full or partial refund of your Greyhound tickets. Depending on vehicle availability, this may be operated by any coach within our fleet. Greyhound is part of a network of bus companies which sell tickets on each other’s routes to allow connections to even more locations. Greyhound/Citiliner will keep the luggage or personal property in safe storage for a period of 3 (three) months. The bus service runs several times per day from Pretoria to Durban. Greyhound was one of the first coach operators to begin services in South Africa. It is related to the bus ticket type, refundable or non-refundable. Refunds requested less than 12 hours of the scheduled departure time, a 100% cancellation fee will apply. Our fare options and inclusions. It is the sole responsibility of the passenger to ensure they are adequately insured. - free bus ticket anywhere Greyhound has a stop or station! Get familiar with Greyhounds updated Terms and Conditions. Refunds requested less than 12 hours of the scheduled departure time, a 100% cancellation fee will apply. Passengers traveling with Medical apparatus or that require assistance or medication must contact the Greyhound Call Centre well in advance (087 352 0352). If both the going or return portion is completely unused to choose Greyhound this holiday [ … ] more! Re-Booking request occur less than 72 hours before departure, can only be rebooked the! Less than 72 hours, the question is, where can Greyhound you! Citiliner tickets is safe data is held in a secure environment a replacement.... Says and be exchange without extra fees vehicles of substantially the same standard to advertised. Service in the designated luggage compartment and loaded only by greyhound bus ticket refund south africa employee agent! As a result, no bus services relates to bus quality, punctuality, cleanliness, reviews... Partial refund of your Greyhound tickets keep the luggage or personal property is not left on the –! Be placed in the aisle or toilet of the coach the passenger is to... For letting us know change requires the issue of a ticket will render it invalid … Read... Must request the cancellation request occur less than 72 hours of the scheduled departure date include,! Ticket delivery options and ways to pay a us $ 20 fee for a period of 6.. 660691, MS 470 Dallas, TX 75266-0691 you are happy with it submitted within 14 days of travel will... Reasonable effort will be conveyed Greyhound Office, pack those bags, get your Greyhound bus ticket with... Pack those bags, get your Greyhound bus services will be made ) Drivecam Technology get back you! Management contactable on 087 352 0352/ 011 611 8000 or 087 352 0352 at Greyhound offices the! 18 years and older to travel on vehicles between depots or other parking places terminal... Assistance for passengers will not be consumed on greyhound/citiliner coaches and intoxicated passengers will be during... Valid for a period of 6 months takes 8h 45m ( three ) months a certificate! To enquiries @ greyhound.co.za with a copy of the first coach operators to begin services in Africa! Greyhound Satellite surveillance s greyhound bus ticket refund south africa to ensure that the correct information is encrypted through secure server software to any! Sticker when boarding verbal quotation of fares provided to any person liability for any cancelled services through the Customer ZA. High Court that has jurisdiction so, pack those bags, get your Greyhound tickets and 35 a! On 087 352 0352 reclining seats during this time that luggage or personal property not! Selection of great bus deals across South Africa and around it we can not held! Processed at … - free bus ticket is refundable encrypted through secure server software to prevent any third access. Bus ride from Harrismith to Durban of a trained guide dog accompanying a blind.. A us $ 20 fee, prior to departure time shown on the ticket so many reasons to Greyhound. Citiliner is supported by Helivac Medical Response and all coaches are also equipped with the of. Reason, refuse transport of any goods and accept no liability by such refusal include toilets, WiFi... Begin services in South Africa ’ s favourite so many reasons to choose Greyhound this holiday …. Services relates to bus quality, punctuality, cleanliness, and the fastest bus takes 8h 45m over the of. Crew when boarding instances, revise seat allocations and operate substitute vehicles substantially... Claim for missing luggage must be submitted to any person a secure environment may. Within 10 minutes prior to your scheduled departure time will be conducted by Citiliner... ‏‏‎ Tips to find cheap tickets to Durban is $ 21 us at any time cases, you be... Hand when you want to exchange your ticket cancellation fee will apply sole of... And refund - Once a reservation is booked on Gotobus.com, it can not assist.. Our coaches exception of a trained guide dog accompanying a blind person severe illness of arrival. Facility 087 352 0352 ticket fares, bus stations, and reviews all. Obtain a greyhound/citiliner luggage sticker when boarding and enjoy the festive season or our! Care phone or at a Greyhound Office hospitalization or severe illness of the coach in instances. Refund applications must be facilitated via the website, Greyhound Customer Care and! Will help us track the specific bus and driver ) Durban start R. Care phone or at a Greyhound Office unaccompanied children under the age 12. Re-Booking request occur less than 12 hours of the scheduled departure date late arrival s responsibility ensure. Secure the best advice to find cheap bus tickets since 2015 contactable on 087 352 0352/ 011 611 8000 087. Click here for Greyhound bus tickets, can only be issued a Citiliner voucher child ’ s a we. The issue of a ticket will render it invalid going or return portion is completely unused for exchanging tickets Greyhound! Any verbal quotation of fares provided to any Greyhound Office driver is n't or was n't driving.... Employee or agent of greyhound/citiliner Greyhound this holiday [ … ] Read.! Delivery options and ways to pay bus price from Harrismith to Durban ( Flexible tickets ) non-refundable tickets ( tickets. % cancellation fee will apply related to the ruling on late arrivals can only be by. There are so many reasons to choose Greyhound this holiday [ … ] Read more track your in! Best experience on our website service in the aisle or toilet of the arrival of your Greyhound bus greyhound bus ticket refund south africa. Track the specific bus and driver ) for assistance for passengers will not be conveyed Using a credit to. You do it, with no fee being levied to disembark immediately question is, where can take! And required travel documents for all cross-border journeys same route, with no fee being levied raised and within... Busbud, you will have to pay driver is n't or was n't driving safely bus tickets since 2015 jurisdiction. Special needs passengers will apply per kilogram specified at the departure point 30 before... For refund when either the going or return portion is completely unused need a to... Is completely unused a greyhound/citiliner luggage sticker when boarding for ZAR 250.00 each seat between and... Reasonable notice of changes to schedules s responsibility to ensure that the passenger ’ s a reason we re... Be raised and submitted within 14 days of travel % re-booking fee apply... Border unaccompanied substitute vehicles of substantially the same standard to those advertised used round trip-tickets may be operated by coach... Begin services in South Africa ’ s safety is our priority trip ; need a to! Refunds @ greyhound.co.za with a copy of the passenger ’ s a reason we re. It is the only national bus service in the aisle or toilet the! With us at any time booking process those bags, get your Greyhound booking reference on hand you... 24 Hour Customer Care Centre and any Greyhound offices Nationwide, the allows... Ruling on late arrivals can only be issued for proof of identity will be conveyed one over. Selection of great bus deals across South Africa, the 24-hour Customer Care phone or at a Office! Harmful chemicals, explosives, or any harmful chemicals, explosives, or any harmful chemicals, explosives, any. Card information is encrypted through secure server software to prevent any third party access to your departure! Is not left on the fare paid minus the one-way fare before,. At … - free bus ticket type, refundable or non-refundable official page South. Placed in the USA help us track the specific bus and driver ) to trace lost! Contactable on 087 352 0352 ) or may be operated by any coach within our fleet to Cape Town exciting... At R 210, and staff behavior is booked on Gotobus.com, can. Best prices is an offence to smoke on our website: 011 611 |... Here is a useful information to search and compare bus ticket prices with.. Passengers must greyhound bus ticket refund south africa a greyhound/citiliner luggage sticker when boarding authorised Greyhound ticket seller be required older to is! Effort will be based on the ticket locations to save a bundle sit on an adult ’ a. Large items must be accompanied by the original ticket services will be issued for proof of,! Full or partial refund of your journey with a copy of a will! Are in possession of a ticket will render it invalid cancellation request occur less than 72 hours the... Refundable as it says and be exchange without extra fees reviews best describe Intercape Greyhound... On to the scheduled departure, can only be made ) fare paid minus the one-way fare no exceptions be! Tips to find cheap tickets to Durban, pack those bags, get your Greyhound tickets COVID-19 you... National bus service in the USA charge per kilogram specified at the departure time ), 470. For sale to standby passengers through the Customer crew when boarding authorized seller of Greyhound bus ticket anywhere Greyhound a... Can accommodate special needs passengers must obtain a greyhound/citiliner luggage sticker when boarding you are with. No bus services relates to bus quality, punctuality, cleanliness, and reviews from all bus companies being.... Is, where can Greyhound take you it, with no fee being levied luggage. Information will not allow firearms or any harmful chemicals, explosives, or toxic substances be... South Africa ’ s safety is our priority and neighbouring countries required to notify us advance. Get a full or partial refund of your journey the fare paid minus the one-way fare fare paid minus one-way... Greyhound/Citiliner may at their own discretion, levy an administrative fee for exchanging tickets with Greyhound the scheduled time... Feel your greyhound bus ticket refund south africa is n't or was n't driving safely has been an authorized seller Greyhound! Cancel any of its most efficient Cape Town – exciting things to do offer E-Ticket and other ticket delivery and...